Your color record
Every color in the house, written down once
It is the first thing we do and the thing every visit relies on. You keep a copy.
We walk the house with you and photograph each wall in daylight. For every color we write the name and code, the sheen, the rooms it is in and the date it went on. If there is paint left over, we write where it is kept.
One page per room, one list for the house
A copy for you, a copy in our files
Updated after every visit and every repaint

What it holds
Six lines for every wall
The record is plain on purpose, so anyone on either crew can read it.
Color name and code
So the same color can be mixed again.
Sheen
Flat, matte, eggshell or semi-gloss, by surface.
Rooms and surfaces
Walls, ceiling, trim and doors listed apart.
Date and crew
When it went on and who painted it.
A daylight photo
Taken on the day, so we can see how it has aged.
Leftover paint
Where the can is kept, and whether it is still good.
When it matters
Where a record saves a visit
Three places where a touch-up goes wrong without one.
- 01
A different sheen
Flat paint patched with eggshell shows in afternoon light, even when the color is right.
- 02
A wall that has aged
A color mixed fresh beside a wall painted years ago can read lighter. We say so before we start.
- 03
A house with two painters
If a previous firm painted the trim, the record says which white it is.
Questions
About the record
Who buys the paint?
We do, from the color record. The record names the paint line and the sheen; ask for the product data sheet and we send it.
Can you match a color you do not have a record for?
Usually, from a sample of the wall. The match is closest on a wall that has not faded; we tell you at the walk-through if we think a patch will show.
What if I only paint one room or the outside?
Tell us at the walk-through. A tier is a starting point; we write the list around the rooms and surfaces you have.